Simple Setup

Live in 3 Steps

Most businesses are fully operational in under an hour. No technical knowledge required.

01

Create Your Programme

Set up in under 10 minutes

  • Create your merchant account and log in to the portal
  • Define membership types (Silver, Gold, Platinum)
  • Set up offers, points rules, and reward catalog
  • Choose your card design — gold foil, holographic, or standard PVC
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Create Your Programme
02

Print & Distribute

Cards delivered to your door

  • We print cards with your logo, brand colors, and unique QR codes
  • Cards are delivered to your business within 5–7 working days
  • Hand cards to customers at POS — that's it. No app needed.
  • Optionally share the member's digital card link via WhatsApp
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Print & Distribute
03

Scan, Reward, Retain

Seamless in-store experience

  • Staff open the Metro Cardz portal and click "Scan / Search Customer"
  • Scan the QR code on the card or search by name / phone number
  • Redeem offers with one tap — points update instantly
  • Auto reminders sent before expiry — customers return on their own
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Scan, Reward, Retain

Frequently Asked Questions

Do customers need to download an app?+

No. Customers receive a unique card link by WhatsApp or SMS. They bookmark it — it works like an app on any smartphone browser without any install.

How do staff scan cards?+

Staff use the Metro Cardz merchant portal (works on any device with a camera). They can scan the QR code or simply search by name / phone number.

How long does card printing take?+

Standard PVC cards ship within 3–5 working days. Premium gold foil and holographic cards take 5–7 working days. Minimum order is 100 cards.

Can I manage multiple locations?+

Yes. You can add unlimited staff accounts per location, each with scoped access. The platform supports multi-outlet operation out of the box.

What if a customer loses their card?+

No problem. Each member has a permanent digital card link that works independent of the physical card. The QR can also be re-issued.

Is there a contract or lock-in?+

Metro Cardz is month-to-month — cancel any time. Annual plans get a 20% discount. No lock-in, no setup fees.

Start Your Free Trial Today

No credit card. First 25 members free. Cards shipped within a week.