Platform Features

Everything You Need to Run a Loyalty Programme

From physical card printing to digital wallet passes — Metro Cardz covers the full membership lifecycle so you can focus on delighting your customers.

For Merchants

Run Your Programme Effortlessly

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Custom Membership Cards

Gold foil, holographic, PVC cards printed and shipped in your brand. QR codes auto-generated for every member.

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Instant QR Redemption

Staff scan the customer's card or phone in under 2 seconds. No app needed — works on any camera phone.

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Member Directory

Full CRUD member management with search, filters by membership type, status, expiry, and loyalty points balance.

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WhatsApp Campaigns

One-click bulk WhatsApp blasts to your members via AiSensy/Interakt. Birthday greetings, expiry reminders, offers.

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Analytics & Reports

Redemption history, new member growth, top customers, points flow, and CSV export for offline analysis.

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Multi-Outlet Management

Unlimited staff accounts per merchant. Admin and owner roles with scoped access control per outlet.

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Card Inventory Tracking

Platform-level card batch management. Track printed, allocated, linked, and retired physical cards.

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Multiple Membership Tiers

Create Silver, Gold, Platinum membership types with different offer sets, prices, and durations per tier.

For Customers

A Membership They'll Actually Use

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Digital Card (No App Needed)

Members receive a secure link to their card. Bookmark it — works like an app with zero install friction.

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Points & Rewards

Earn points on every transaction. Redeem for items from the reward catalog — free chai to spa sessions.

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Coupon Codes

Get unique coupon codes for discounts, buy-one-get-one, or service upgrades. Works at POS instantly.

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Gift Vouchers

Merchants can issue prepaid gift vouchers. Customers share or use — full redemption tracking.

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Scratch Cards & Lucky Draws

Gamified engagement: instant-win scratch cards and monthly lucky draws to boost repeat visits.

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Self-Check Status Page

Members check their own points, offers, and expiry from a public URL — no login required.

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Google Wallet Pass

Save your membership to Google Wallet for Android. Always updated, always accessible offline.

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Feedback & Ratings

Members leave a star rating after redemption. Merchants see trends without leaving the portal.

Loyalty Engine

Automation That Runs While You Sleep

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Flexible Points Rules

Set earning rules per visit, per rupee spent, or per offer redeemed. Auto-apply on scan.

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Referral Engine

Every member gets a unique referral code. Referrer and referee both earn bonus points on signup.

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Auto Expiry Reminders

Configurable rules fire WhatsApp or SMS at 30, 15, and 7 days before expiry — fully automated.

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Birthday & Anniversary Triggers

Auto-send birthday offers on the member's special day with no manual work.

Ready to launch your loyalty programme?

Get started free — first 25 members on us. No credit card required.